552, road de la Martinique
L'Étang-du-Nord
G4T 3S5 (Quebec, Canada)
Phone : 418 986-5777
Phone : 418 969-7872
Toll Free : 1 888 986-5777
Fax : 418 986-5205
chalets@lamartiniqueim.com
Full page of the establishment >
Should the establishment has its own policy of deposits and cancellation it will be applied.
If the establishment doesn't have its own policy of deposits and cancellation, the establishment undertakes to respect the following conditions:
All deposits and final payments will be non-refundable or subject to a travel credit from the establishment, where appropriate, if the force majeure stems from the COVID-19 pandemic, IF the reservation was made after March 13, 2020, when the Government of Québec declared a state of emergency due to the pandemic.
The client who made a reservation after March 13, 2020, admits doing so in full knowledge of the situation regarding the pandemic and its possible long-term consequences.
The client understands and accepts the risks associated with both the pandemic and the application of the clause regarding the cancellation and non-repayment of his reservation, which can be subject to a travel credit from the establishment, where appropriate.
Force majeure events are unpredictable and irresistible events beyond the control of a party to this contract against which said party cannot protect or defend itself. Force majeure events include, but are not limited to, the following: any and all damages caused by nature, a fire or an explosion, the unavailability of public utility services (telecommunications failures or power outages), the unavailability of maritime or air transport, a revolution, a riot, a war (declared or not), an insurgency, an act of terrorism, an epidemic or a pandemic (including COVID-19), an embargo, a lockout, a strike or any other labour dispute, civil or military forces interventions, as well as the application of a government order, a court order or a public authority order.
With the specific exception of payment obligations, a party is not considered to have failed to comply with its obligations and is not responsible for damages and delays if such failure, damages or delays stem from a force majeure event.
During a force majeure event, the party unable to fulfill its obligations under this contract must, when possible, take any and all necessary measures to end the force majeure event or mitigate its impact (if ending the event is not possible).
If an obligation cannot be fulfilled due to a force majeure event, the creditor party can, at its sole discretion, terminate the contract, meaning said party can suspend the contract, in whole or in part, for the duration of the force majeure event.
While performance delays are in order, the establishment will not be held accountable for any and all damages stemming from the failure to comply with its obligations under this contract, in whole or in part, if such failure is associated with a force majeure event and not caused by its own doing or carelessness.